Emergency Medical Services (EMS)

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Responsibilities & Services
The City of Dallas Emergency Medical Services (EMS) System provides advanced life support services 24 hours a day. The system is designed to provide critical care on scene as well as providing critical care inter-facility transfers.

The EMS system is a community-based volunteer, career and EMT training program managed by the Fire Department Administrative Team. This program allows community members to participate as a medical provider with the medical services, or gain experience and become marketable and compete for full-time positions.

Dallas FireMed
FireMed is a statewide subscription ambulance service provided through city governments or local fire districts. Members who require emergency medical transportation, or medically necessary hospital-to-hospital transportation, will have their insurance payment forwarded directly to the City of Dallas as payment in full. The annual open enrollment period runs from September 1 through October 31.